Terms of Service
1. The service
LoadLegit provides software that estimates truck axle loads, centre of gravity, gross weight, and jurisdictional weight-limit compliance (including the US Federal Bridge Formula, certain US state rules, and Canadian interprovincial MOU / provincial limits), and generates related documents such as compliance certificates. It’s offered on a per-load credit basis with optional subscription tiers.
2. Compliance disclaimer — please read
LoadLegit provides compliance guidance, not legal advice, and its results are estimates — not a guarantee of legality. Verdicts depend on the accuracy of the data you enter and on rule data that may change or be incomplete. Weight and dimension laws vary by jurisdiction, road, permit, season, and equipment, and official limits are set by the relevant government authorities.
You are solely responsible for the legal operation of your vehicles, for verifying results against official sources and a certified scale, and for obtaining any required permits. LoadLegit is not liable for fines, citations, out-of-service orders, delays, damage, or other losses arising from reliance on the service. Always confirm with the governing authority before you roll.
3. Accounts
- You must provide accurate information and keep your credentials secure; you’re responsible for activity under your account.
- You must be authorised to act for the company you register, and be at least 18.
- Tenant administrators are responsible for the team members and client companies they add.
- Notify us promptly of any unauthorised use.
4. Credits & billing
- Per-load credits. Compliance checks consume prepaid credits. Prices are shown at purchase in your selected currency (USD or CAD). Payments are processed by Stripe or Paddle; where Paddle is used it acts as merchant of record.
- Credits don’t expire while your account is active. Except where required by law or expressly stated, purchases are non-refundable; if we issue a refund, the corresponding credits are removed.
- Auto-recharge (if you enable it) charges your saved payment method when your balance falls below your chosen threshold. You can disable it any time.
- Taxes may apply and are your responsibility unless stated otherwise.
- We may change prices prospectively; changes don’t affect credits you’ve already bought.
5. Acceptable use
Don’t: break the law; infringe others’ rights; reverse-engineer, resell (except under an authorised reseller arrangement), or overload the service; probe or bypass security; scrape beyond your API limits; or upload malware or content you don’t have the right to use. We may rate-limit, suspend, or terminate accounts that violate these Terms.
6. Reseller / white-label
If you use LoadLegit under a reseller or white-label arrangement, you’re responsible for your client companies, for the prices you set them, and for your own agreements with them. You may not misrepresent LoadLegit or remove required notices except as the arrangement permits.
7. Intellectual property
LoadLegit, its software, and its content are owned by us and our licensors. We grant you a limited, non-exclusive, non-transferable right to use the service per these Terms. Your data stays yours — you grant us the limited licence needed to operate the service for you (e.g. to run checks, store your history, and generate your documents).
8. Warranty disclaimer
The service is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We don’t warrant that results are error-free or that the service will be uninterrupted.
9. Limitation of liability
To the maximum extent permitted by law, LoadLegit and its operators are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, fines, citations, or lost data. Our total liability for any claim relating to the service is limited to the amount you paid us for it in the 12 months before the claim. Some jurisdictions don’t allow certain limitations, so parts of this may not apply to you.
10. Indemnification
You’ll indemnify and hold LoadLegit harmless from claims and costs arising out of your use of the service, your data, or your breach of these Terms.
11. Termination
You may stop using LoadLegit any time. We may suspend or terminate access for breach, non-payment, or to comply with law. Sections that by nature should survive (billing owed, IP, disclaimers, liability, indemnity, governing law) survive termination.
12. Governing law
These Terms are governed by the laws of North Macedonia, without regard to conflict-of-laws rules, and the courts of Skopje, North Macedonia have exclusive jurisdiction, except where mandatory local consumer law provides otherwise.
13. Changes
We may update these Terms. For material changes we’ll notify you by email or in the app; continued use after the effective date means you accept the updated Terms.
14. Contact
Questions about these Terms: hello@loadlegit.com.